WELCOME TO OUR
SMALL BUSINESS SHOP
STARTUP BUSINESS CONSULTING
Organization Development & Systems Implementation
People Operations (HR), Operations, Finance, & Marketing
HR & PEOPLE OPERATIONS
This is the overall management of the workforce in a company. It's considered to be a business function within human resources that focuses on employee training, development, engagement and retention. People operations is a business function that puts employees first.
PAYROLL & BENEFITS administration
We create checklists and structures to ensure employees' paychecks are always correct, that federal and state payroll taxes are filed on time, that time off requests (PTO, Sick, and Holiday) adhere to time off policies, and that benefits administration is handled correctly. We also can process your payroll, backed by Gusto, ADP, Paychex, and Quickbooks Payroll.
Bookkeeping is the practice of recording, storing, retrieving, keeping, and analyzing the financial records of a company. Duties include recording sales, and receipts, paying suppliers, monitoring accounts receivable, providing financial reports, billing services provided to clients, reconciliation, and so much more. At Launch, we put structure around accounting so that your money processes feel easier. We also do owner-training for those who want to manage their own books.
online brand management
There is a lot to managing one's online presence these days, with tons of online business listings (i.e. Google, YELP, Bing, Apple Maps), customer review sites, social media, etc. We help ensure your business listings are accurate across the internet, that your social media posts are constantly flowing to keep your fans in the know, and that your team is engaged and directed to the right things at the right times.
FOOD SAFETY MANAGEMENT & TRAINING
The overall work we do is not exclusive to the food industry, but we own restaurants too and have unique perspectives as business owners. We teach staff safe food handling expectations, find and fix food safety problems early rather than late, create a culture of food safety, and provide a foundation to consistently provide safe food. We also can develop OSHA-compliant Accident Prevention Programs, help YOUR management team become Certified Food Protection Managers, and more.
technical assistance & SUPPORT
Technical Assistance is the process of providing targeted support to an organization with a development need or problem. From helping new business owners with government processes (like filing business entities and regulations to obtain food business permits) to evaluating and implementing software solutions that connect your various systems together and streamline business processes.... to setting up CRMs and HRIS, to Google Workspace, websites, POS systems, online storefronts that talk to 3rd party services, and helping your employees work better through patient training on how to use apps to get things done.
Do you ever feel like the way you are doing things is not working, not efficient, or are not working as well as you'd like them to? Process improvement is proactively identifying, analyzing, and improving upon existing business processes within an organization - for optimization, capacity expansion, and meeting better standards of quality.
Process improvement looks at "how things are being done now" and "how they should be", and then draws a roadmap from A-Z, followed by implementation.
Business operations is the strategic planning of how you run your business with consideration for cross-functional and cross-team communication and collaboration, operations, controls, growth, execution, change, data management, metrics, and reporting. It's the day-to-day procedures, checklists, team meeting cadence, software solutions, integrations between software programs, project management, alignment of HR with Finance with Marketing with Customer Service with Production, elimination of redundancies, employee scheduling, adoption of new systems into the org, and so much more.